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The latest Salesforce certification Slack-Con-201 exam practice questions and answers

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Salesforce Certified Slack Consultant Sample Questions (Q49-Q54):

NEW QUESTION # 49
When conducting a live Slack training session for a newly formed team in a corporation, what is the most effective way to create an experiential learning environment?

A. Engage participants in a hands-on workshop where they actively use Slack to collaborate on a simulated project, with real-time guidance and feedback
B. Provide a lecture on the theoretical aspects of Slack without practical application or user interaction
C. Present a detailed PowerPoint presentation on Slack features without any interactive elements
D. Have participants observe a demonstration by an expert, without giving them an opportunity to practice themselves

Answer: A

Explanation:
Engaging participants in a hands-on workshop where they actively use Slack to collaborate on a simulated project is key to experiential learning. This approach allows participants to practically apply what they learn in a real-world context, enhancing their understanding and skills. The addition of real-time guidance and feedback from the instructor further reinforces learning and skill development.

NEW QUESTION # 50
A rapidly growing tech startup is looking to use Slack to facilitate the integration of new team members. Which feature should they leverage in Slack to optimize the onboarding experience for these employees?

A. Create an automated workflow that guides new hires through a step-by-step onboarding process, including channel recommendations and key resources
B. Set up an onboarding channel where new hires can ask questions but without any structured workflow
C. Encourage new employees to use Slack's search functionality to find relevant information and guidelines
D. Rely on existing employees to informally introduce new hires to Slack and its features

Answer: A

Explanation:
An automated step-by-step onboarding workflow in Slack allows new hires to smoothly integrate into the company by systematically providing them with relevant channel recommendations, guidelines, and essential resources.

NEW QUESTION # 51
A corporation is planning to introduce Slack to its employees. What approach should be taken in their rollout communication plan to ensure a smooth transition and strong adoption of Slack?

A. Develop a comprehensive communication plan that includes pre-launch awareness, training sessions, and post-launch support
B. Launch Slack without prior communication to surprise employees and encourage exploration
C. Focus only on technical aspects of Slack in communications, avoiding information on practical use cases and benefits
D. Send a single email announcement on the day of the launch and leave employees to self- navigate Slack

Answer: A

Explanation:
A comprehensive communication plan that encompasses pre-launch awareness, detailed training sessions, and robust post-launch support is essential for a smooth transition to Slack. This approach ensures that employees are well-informed, trained, and supported, which encourages strong adoption and effective use of the platform.

NEW QUESTION # 52
Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A. EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
B. EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
C. EKM is an add-on product that needs to be purchased and then configured with support from Slack.

Answer: C

Explanation:
The correct answer is C . Enterprise Key Management is not a casual toggle that an admin simply enables inside Slack after purchase. It is an advanced enterprise security capability that gives an organization control over encryption keys for Slack data and requires proper commercial entitlement, technical planning, and Slack-supported configuration. The client must purchase EKM as an add-on product and then coordinate configuration with Slack because key management affects encryption operations, security architecture, administrative access, and incident response procedures. Option A is wrong because EKM is not a free add-on and cannot be treated as a simple self-service feature. Option B is also wrong because EKM is not automatically included merely because the organization purchased "security tools." It has to be entitled and implemented deliberately. The consultant's guidance should set expectations correctly: validate licensing, engage Slack, coordinate with the client's security and key-management teams, and implement the feature through the approved process.
Reference topic: Policies and Settings - Enterprise Key Management, advanced security add-ons, encryption governance, Slack-supported configuration, and enterprise security planning.

NEW QUESTION # 53
You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A. Policies & settings documentation
B. Statement of work (SOW)
C. Roles and responsibilities matrix
D. Grid Orientation curriculum
E. Communications plan

Answer: A,C

Explanation:
The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client's environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client's policy decisions and role assignments exactly.

NEW QUESTION # 54
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